For years, my professional journey has been driven by a singular mission: to ensure technology genuinely serves the people it's designed for. This mission recently led me to undertake a significant brand refresh – not just of my portfolio, but of how I articulate my unique value as a UX Researcher, especially within the EdTech space.

I have a confession to make. I was in the car driving yesterday when the question hit me: My brain: What day is it today? Me: Tuesday My...

This week we moved towards determining our problem statement(s) and then creating wireframes that would attempt to solve the problems.

In our redesign of Spotify podcasts, we evaluated the customer journeys, including the happy journey plus alternate/error paths.

I began with a team at Clicked.com (a wonderful new UX community, currently in beta testing) to conduct a redesign for Spotify podcasting.

During Sprint 4, individuals including myself designed mobile screens for the Outshine app.

During Sprint 3, members of the team designed our tablet screen high-fidelity designs individually according to our chosen design system,...

Some of the overall positive phrases we heard for some of the style tiles are that they were "modern and minimalistic", "trustworthy"...

Overview Outshine customer feedback platform is designed for boutique managers and trainers to track and maintain customer experience...